Privacy policy
Privacy Policy
Last Updated: March 29, 2026
This Privacy Policy describes how Indian Impressions (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.indianimpressions.com.au or otherwise communicate with us.
By using our Services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information that identifies, relates to, or describes you ("Personal Information").
- Directly from You: Name, shipping/billing address, email, phone number, and payment confirmation.
- Automatically via Cookies: IP address, device information, and how you interact with our Site (Usage Data).
- From Third Parties: We receive information from service providers like Shopify and our payment processors to fulfill your orders.
2. How We Use Your Information
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Order Fulfillment: To process payments, arrange shipping, and provide order updates.
- Customer Support: To respond to your inquiries via phone (0420 347 327) or email (admin@indianimpressions.com.au).
- Marketing: To send promotional offers via email or SMS (only where you have provided express consent).
- Security: To detect and prevent fraudulent transactions.
3. Disclosure of Information
We do not sell your personal information. We disclose information only to:
- Service Providers: Including Shopify (hosting), Australia Post/DHL/FedEx (shipping), and payment gateways.
- Legal Obligations: To comply with Australian or International laws or respond to lawful requests.
4. International Data Transfers
As an Australian business, your data is stored on secure servers provided by Shopify, which may be located in Canada or the United States. By using our site, you consent to this overseas transfer. We ensure all partners provide a level of protection consistent with the Australian Privacy Principles.
5. SMS Marketing Privacy
We value your mobile privacy.
- Consent: You will only receive marketing texts if you have opted-in at checkout or via our signup forms.
- Protection: Mobile information/opt-in data will not be shared with any third parties or affiliates for marketing or promotional purposes. * Opt-Out: Reply STOP to any message to unsubscribe instantly.
6. Your Rights & Choices
Depending on your location (e.g., Australia or California), you have the right to:
- Access/Correct: Request a copy of the data we hold or ask us to fix inaccuracies.
- Delete: Request that we delete your personal information (subject to legal record-keeping requirements).
- Opt-Out: Unsubscribe from marketing at any time via the "Unsubscribe" link in emails or "STOP" in texts.
7. Security & Retention
We implement industry-standard security, including SSL encryption. Payment details are processed via PCI-DSS compliant providers; we do not store your full credit card numbers. We retain your data only as long as necessary to provide our services or meet legal tax/reporting obligations.
8. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect information from children.
9. Contact Information
For any questions, data access requests, or complaints, please contact our Privacy Officer:
- Email: admin@indianimpressions.com.au
- Phone: 0420 347 327
- Address: 25 Sedgefield Avenue, Truganina, VIC 3029, Australia